Frequently Asked Questions

  • What is Good4Work and how will it help me?faq

    Good4Work is an online workplace wellbeing tool designed for small to medium-sized workplaces and those getting started with workplace wellbeing. Good4Work takes you through a step-by-step process to help you identify and complete actions to change your workplace environment and culture. It focuses on four areas – the way we work, the place we work, the way we connect and the way we lead.

    Good4Work starts with a quiz asking you to rate your workplace against 22 statements. These cover the essential elements for a positive workplace culture and environment. Once you’ve completed the quiz, the site generates an email with a unique link you can send to your staff for them to rate your workplace against the 22 statements from their point of view.

    The combined results provide you with a starting point and lead you to ideas, strategies and resources to help you take action and improve wellbeing in your workplace.

  • Why should our workplace use Good4Work?faq

    A positive and healthy workplace is a simple, low-cost way to reduce stress, fatigue, injury and error and improve engagement, productivity and innovation.

    Good4Work is an easy-to-use tool to help you and your team assess your workplace and identify simple, tangible actions to improve wellbeing.

    Looking after your people can have many benefits, including the following:

    • Increased productivity
    • Reduced absenteeism
    • Improved engagement
    • Improved morale and increased job satisfaction
    • Shows you care about your people, improving your image as a workplace of choice
    • Increased energy and motivation
    • Supports health and safety
    • Improved work life balance – which further improves the health and wellbeing of your people.
  • How much does it cost and how much time will it take? faq

    Good4Work is free. The initial assessment quiz takes approximately 5-10 minutes. 

    Then the time spent engaging with your people and doing actions is flexible depending on your workplace, and how much time and resource is available.

    Workplace wellbeing is on-going and works best when integrated into everyday operations. Some of the actions you take will become ‘the norm’ for your workplace.

  • How do I sign up?faq

    Click the ‘take the quiz’ button at the bottom of the page. You will be prompted to sign up once you have completed the quiz.

    You must take the quiz before you can sign up.

  • Who should use Good4Work? faq

    Good4Work is designed to be led by one person or a wellbeing group in a workplace who can co-ordinate the approach to workplace wellbeing. 

    They will need to understand the workplace’s environment, structure and practice, and be able to engage appropriately with people at all levels about workplace wellbeing, lead change and co-ordinate action.

    Good4Work provides a range of prompts and tools to support the user to engage with the workplace and take action.

  • What does a good workplace wellbeing programme look like?faq

    A workplace wellbeing programme that delivers results is unique to your workplace. While some actions will work well in one workplace, they're not necessarily as effective in another.

    The Good4Work quiz takes into account where your workplace is currently at and directs you from there, providing you with examples, strategies and resources to help you make change.

    Good4Work gives you the power to decide what you think is important for your workplace to focus on, and the ability to create your own, unique workplace actions. The Good4Work four-step process (Assess, Engage, Decide, Action) is informed by the World Health Organization’s global model for action.

  • Is workplace wellbeing relevant to health and safety?faq

    Addressing health and safety is required by legislation to manage risks in the workplace that could affect the mental and physical health and safety of your people.

    Workplace wellbeing is an optional way you can go above health and safety to show you care about the wellbeing of your people.

    Workplace wellbeing may cover some similar issues in the workplace as health and safety does. It may also help strengthen your health and safety actions by improving engagement and communication.

  • Is my information secure? What information is collected, how is it stored and used?faq

    Security measures are in place to prevent the loss, misuse and alteration of information. Cyber security systems are subject to ongoing monitoring.

    The information you provide is collected, stored and used in accordance with the Privacy Act 1993. Information is collected to administer, evaluate and improve the site and associated tools and resources.

    No personal contact information is collected from people who respond to your unique staff quiz link.

    Please refer to our privacy and disclaimer statement for more details.

  • What’s the difference between Good4Work and other support, such as and WorkWell?faq

    Good4Work is aimed at small to medium-sized workplaces and those who are just getting started with workplace wellbeing. It focuses on the key environmental and organisational actions to set a great foundation for workplace wellbeing. is a gateway for practical workplace information, ideas and resources to help you implement your wellbeing programme.

    WorkWell is a free workplace wellbeing initiative available in many regions across New Zealand. It’s aimed at medium to large workplaces and those wanting to do a comprehensive wellbeing programme. WorkWell provides advisor support, easy-to-use resources, networking opportunities and recognition through accreditation.

  • Can more than one person complete the quiz?faq

    Yes. However, one person needs to do the quiz first and sign up. The site then generates an email with a unique link they can send to others so they can rate your workplace against the 22 statements. 

    All responses are anonymous. The site graphs the results to provide a starting point for discussions with your team.

  • Can the results be printed and/or emailed?faq

    Yes. The results and the action plan can be exported to PDF.

  • How are the industry graphs generated?faq

    The industry graphs display the aggregated results of registered users for the selected industry type including your response.

    The industry graph is dynamic. This means, as more industry users sign up to Good4Work, the industry graph will update. If you want to take a point-in-time snapshot of your results, you can download your results into a PDF and have it emailed to you.

  • How are the staff graphs generated? faq

    The staff graphs display the aggregated results of everyone who responded to the unique quiz link assigned to a person who signed up, including that person.   

    The staff graphs are dynamic, meaning that as more people respond the staff graphs will update. You can see how many people have responded to your link on your dashboard page.

    If you want to take a point-in-time snapshot of your results, you can download your results into a pdf and have it emailed to you. 

    You can also reset to clear your staff results - however, it is a good idea to download and save the results first. 

  • How reliable is the information in the graphs?faq

    The graph's primary goal is to help you and your team identify and prioritise areas to take action.

    A three-point scale is used to display your quiz results, which means for individual responses the only possible result options are 0%, 50% and 100%. 

    Because there is little variation in results the aggregated data is sensitive. For example, if you have a small number of staff respond, a small variation or outlier will have a big effect on the graphed results.

  • What are the new features Good4Work has to offer?faq

    Feedback from Good4Work registered users in January 2018 helped create new features to improve customer experience, including:

    • enhanced quiz functionality so more than one person can rate the workplace against the 22 statements
    • a new dashboard that graphs results to help customers prioritise areas to take action.
  • Can our team results be split between work sites?faq

    No. If your workplace has multiple sites you won't be able to see and compare your teams’ results between sites.

    Each site will need to sign-up and complete the quiz individually.

  • How can I get my team to complete the quiz without using a computer?faq

    You will need to use a computer to take the quiz and sign up to Good4Work initially. 

    From there, you can send the link to your teams' personal emails and suggest they take the quiz on their mobile phones or home devices.

    If this isn't going to work for your team there are other ways to engage them and capture as many ideas as possible without using computers, such as:

    • Posting questions on a wall, whiteboard, chalkboard or notice board with a good supply of pens.
    • Hosting a brainstorming session.
    • Discussing issues at team talks or adding a wellbeing agenda item onto your regular meeting.
    • Putting a suggestion box in an common meeting or break area.

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